FAQ

Since www.munudesign .com products are produced from delicate and technological fabrics, they should be cleaned according to the washing and drying instructions on each product.

Since our stocks are constantly renewed, products are put back on sale as long as the season is not over. For products that are out of stock, you can receive a message when the product is put on sale by clicking the "Notify When Available" button on the product page.

If the product arrives in a different size, model or color than the one you ordered, or if there is a manufacturing defect that has been overlooked, you can contact our customer service at info@munudesign.com to make an exchange. There is no return/exchange for custom-sized and manufactured products.

VAT (Value Added Tax) is included in the sales prices of all products sold through www.munudesign.com.

All products sold on the MUNU DESIGN SITE are invoiced and under product quality assurance. All critical information on our site is carried with 128-bit encryption algorithm and is not recorded. Therefore, it is not possible for unwanted people to see the data while it is being sent and after it is sent. Similarly, the credit card payment infrastructure is completely secure and your card information is not recorded. We undertake that any personal information you provide in any section of our site will not be shared with third parties, rented, sold or misused in any way except for legal obligations. You can find detailed information on our privacy policy page.

For orders placed through www.munudesign.com, if your order has not been delivered to cargo yet, you can change it by calling customer services at +90 532 493 82 62.

Check if your order has been shipped. If the product you ordered has not been delivered to the cargo, you can change the delivery address. To do this, you can reach customer service at +90 532 493 82 62.